MARKETS & FX
YOKU MOKU's Online Shop Adopts Recustomer for ReturnsA · FULL TRANSLATION
# YOKU MOKU# e-commerce# returns# Recustomer# after-sales
Key Points
- Confectioner YOKU MOKU's online shop adopts Recustomer.
- Improves returns and after-sales experience.
- Shows Japanese e-commerce digitizing post-purchase.
Analysis
Confectioner YOKU MOKU's official online shop adopted Recustomer to streamline returns and after-sales — reflecting Japanese e-commerce digitizing post-purchase flows as a lever for repeat business and brand trust.