Insurance EXPO 2026 Opens Sessions With Japan Post, MS&AD, Tokio Marine on Gen-AI DXA · FULL TRANSLATION

Insurance EXPO 2026 opened five more sessions, with major insurers including Japan Post Insurance, MS&AD and a Tokio Marine systems unit presenting on gen-AI insurance DX. Insurance is among the earliest financial fields reshaped by AI—underwriting, claims and service can all be accelerated. Major insurers collectively discussing AI signals a move from experiment to deployment, with the lineup showing Japan's insurers treating AI as the main arena for cost cuts and differentiation.