kpmg-managed-services-outlook-2026-japan-outsourcingA · FULL TRANSLATION
- KPMG Consulting released the Japanese edition of its 'Managed Services Outlook Survey 2026'.
- Managed services/outsourcing is how firms hand non-core functions to external operators amid labor and cost pressure.
- For readers: such surveys show how big Japanese firms use outsourcing and AI to reorganize operations, a window on B2B opportunity.
How do firms keep running amid labor shortages and cost pressure? One answer is outsourcing. KPMG released the Japanese edition of its 'Managed Services Outlook 2026', focusing on how companies hand non-core functions to external partners. The survey maps how big firms reorganize: when you cannot hire internally and must control costs, outsourcing IT operations, back-office and processes becomes rational. Growth in managed services reflects Japan's twin pressures of structural labor shortage and digital transformation, with partners expected to use standardized processes plus AI to run these functions cheaper and more reliably. For software and service providers, it is a template: Japanese firms will pay to outsource the hassle. Watch which functions firms most want to outsource.